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Basic Telephony

Course Duration

2 Hours

Objectives

This program provides a foundational overview of telephony, networking terms, topologies, the OSI reference model, VoIP and basic routing protocol.

Course Agenda

This course covers the following topics:

	Telecommunications fundamentals and network layout
	POTS (Plain Old Telephone Service) elements
	ITU (International Telecommunication Union) standards for audio, video and data transmission over the IP network
	IP networking concepts
	Signaling protocols used in the VoIP world
	Voice and data integration
	VoIP Analysis and QoS

Audience

This course is recommended for any employee who required strong Voice over IP technology knowledge and hands-on experience

Course incorporates

E-Learning & Test

Learning Units

	Telephony concepts and the characteristics of an effective converged voice and data network.
	To describe the PSTN (Public Switched Telephone Network
	Basic Enterprise Telephony (ET)
	Basic ISDN (Integrated Services Digital Network) Network Architecture
	ISDN (Integrated Services Digital Network) Architecture
	Open Systems Interconnection (OSI) reference model
	IP Networks
	Voice over Internet Protocol (VoIP)
	H.323
	MGCP (Media Gateway Control Protocol)
	RTP (Real-Time Transport Protocol)
	RSVP (Resource Reservation Protocol)
	DTMF (Dual Tone Multi-Frequency)
	SCCP (Signaling Connection Control Part)
	SIP (Session Initiation Protocol)
	VoIP Analysis
	QoS (Quality of Service)
	Quiz

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